FAQ

● How long does delivery take?

Please note: the estimated shipping time is 14 working days,this includes processing time at the warehouse and is calculated from the date the order is placed. The dispatch time is 2 working days.

● Where is my order?

We advise you to check the Track My Order page and enter your tracking number. Please note: tracking is only available once the order has been dispatched. You will receive a dispatch email.

● Do I have to pay customs charges on my order?

Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Us. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.

● What is your Return and Shipping Policy?

We advise you to check the Return and Shipping Policies pages available on the footer menu of our website